3/19/2024 0 Comments Gomikogocom![]() when the presenter has switched user accounts on their computer during the Mikogo session). ![]() Participants cannot see the mouse cursor in the viewing window after the presenter switches user accounts - A participant is unable to see the presenter's mouse cursor moving over the remote screen when the presenter is currently presenting a Windows account which differs from the Windows account which the session was initiated on (i.e.Once this is done, they can then join the Mikogo session again. There is one way to solve this issue on the remote computer: the user on the remote computer needs to leave the Mikogo session, exit the Mikogo application completely, and then press "CTRL + ALT + DELETE" on their keyboard to release the stuck Windows key. WINDOWS key gets stuck during remote support sessions - If you are in a remote support session and send a Windows key command like "Windows Key + R" while typing, the Windows key on the remote system gets stuck.Mikogo System Tray Menu cannot be accessed under Citrix XenApp - When in an ICA session, users cannot access the Mikogo system tray icon nor the menu in order to exit the application.There is a possible workaround available: After turning group chat on and off one more time, the changes are applied and it will work as expected. ![]() The meeting participants are still able to chat to "All", rather than only to the meeting organizer as expected.
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